Job Title: Administrative Assistant
Location: Montvale, NJ (General Area)
Schedule: M-F, 8:30am - 5:30pm (1 hour lunch)
Salary: $45,000 + Annual Bonus Program
Benefits: 401(k), Dental insurance, Health insurance, Health Savings Account, Employee Discount, Life Insurance, PTO, Vision Insurance – Starts first day of employment. Company pays 75% of premium.
Overview: Rapidly growing Insurance Agency leading, national, direct seller and writer of surety bonds, fidelity bonds and insurance products for a wide range of professionals and industries is in search of an Administrative Associate. This person must have strong administrative skills, excellent multitasking abilities, and a solid phone presence.
Responsibilities:
- Assist customer with online transactions
- Managing mail and handling incoming emails.
- Editing bonds in PDF format.
- Input client notes following email and calls with client into CRM
- Answer inbound service calls and make outbound service calls and pdf edits
- Consistent follow up on client calls, emails, inquires, requests, timely and accurately
- Assist customers with online applications and online payments
- Handle customer issues
- Follow up on online quotes to inform customers of the benefits of our products and pricing
- Practice customer focus, collaboration, and communication with team
- Retains up to date knowledge of company products
- Performs additional duties as required and or requested
Requirements:
B.A or B.S
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Surety bond admin experience is a plus
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