Job Description

Primary Responsibilities:
• Provide exceptional customer service to all clients, prospective clients and Bank employees, in person, by email, and the phone:
• Interact and establish rapport with all clients that conduct business in the branch
• Display outstanding interpersonal skills and maintain a professional image at all times
• Maintain a working knowledge of banking operations as it applies to the position:
• Follow proper procedures to mitigate risk to the bank
• Follow bank policies and banking regulations
• Conduct daily review of specified reports as required
• Complete operations work accurately and efficiently
• Act as primary new accounts contact:
• Possess a high level of knowledge and understanding of all Bank products and service fees in order to meet client needs and/or refer them to the appropriate department
• Build and maintain partnership with relationship management team and internal departments
• Possess a high level understanding of account ownerships and the supporting documentation required by regulatory and bank procedures
• Accurately input account information in the applicable computer programs as part of the new account process
• Conduct teller transactions accurately and efficiently:
• Manage assigned cash drawer within Bank policy and procedures
• Assist supervisor with training new team members if needed
• Perform all other duties and special projects as assigned

Qualifications:
• High school diploma or general education degree (GED)
• Minimum of one year of related experience
• Cash handling, customer service, and new account experience preferred
• Knowledge of Microsoft Word and Excel preferred
• Effective communication skills in presenting information in one-on-one and small group situations to customers and other employees of the organization
• Displays a customer focused attitude with the ability to engage customers, build personal connections, and exhibit professionalism

EEO/AA Employer/Vet/Disabled.

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The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

(none specified)

Job Tags

Temporary work,

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