Call Center Representative Job at Acro Service Corp, Phoenix, AZ

aFhWSmIzNnlQZWpGY3Q5VlVvQ1paZEQ5Rmc9PQ==
  • Acro Service Corp
  • Phoenix, AZ

Job Description

Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude. This position includes the following: -Answering incoming phone calls in a fast-paced enviroment. -Resolving Tier 1 level issues -Reviewing taxpayer accounts -Verifying, gathering and simultaneously updating key information -Educating taxpayers of online resources and current tax policies -Submitting requests for payment arrangements -Participation in all team engagement activities. -Meeting performance expectations

Strong ability to multitask Basic use of Microsoft Word, Excel and Google Workspace Basic math skills are required - addition, subtraction, multiplication and division. Communicate well both in writing and verbally Great interpersonal skills Retain knowledge easily Creative in problem solving Goal oriented Organized

Previous two positions should each be at least one consecutive year in a fast paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support).

High school diploma or equivalent.

Job Tags

Remote job,

Similar Jobs

EPM Scientific

QA Senior Engineer I Job at EPM Scientific

The Senior Quality Engineer to join the team, will work with cutting-edge orthopedic and software surgical devices. This role involves ensuring product quality and compliance from design through manufacturing. Key Responsibilities: - Represent Quality Assurance in product...

LongHorn Steakhouse

Host Job at LongHorn Steakhouse

 ...and development, and flexible schedules For this position, pay will be variable by location - plus tips. It's all about the...  ...LongHorn team members enjoy: Competitive salary with weekly pay Flexible schedules Health and Wealth Benefits Dining... 

Continuum Medical Staffing

Neurosurgery Gadsden Alabama Job at Continuum Medical Staffing

(Physician/MD qualifications required) Neurological Surgery - NEUROSURGEON GADSDEN ALABAMA We are seeking BC|BE Neurosurgeon to join a new solo practice in an employed agreement. Approximately 70% inpatient surgery, 30% outpatient Call 1:3 New grads welcome to...

Kalahari Resorts & Conventions

Restaurant General Manager Job at Kalahari Resorts & Conventions

 ...leadership necessary to achieve stated objectives on a day-to-day basis in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation of the restaurants dining room and kitchen areas. Required Experience: At least two... 

Beebe Healthcare

CNA / PCT - LEWES ED PRN Job at Beebe Healthcare

Why Beebe?: Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients, and a team focused on excellence. Overview: Under the supervision and/or direction of a Registered...