Call Center Representative Job at Serenity Healthcare, Provo, UT

aTNkSWIzeTRQdTdIZnQxWFVvZVladER6R1E9PQ==
  • Serenity Healthcare
  • Provo, UT

Job Description

Call Center Representative

Serenity Healthcare is a mission driven company that is centralized around the quality of care for our patients and their families. As a Call Center Representative, you will have the opportunity to make a positive impact and provide a new sense of hope for many communities by connecting them with lifesaving treatments! With treatments that are provided in spa-like clinic settings, we are creating a world-class experience that is revolutionizing Healthcare.

 

BENEFITS

Serenity not only cares about our patients, but also our employees. We offer competitive benefits to ensure that you feel added value and appreciation as you make a difference where it matters most. We offer above market compensation, insurance benefits (with 90% of your premium paid by Serenity), many advancement opportunities, generous paid time off, Major Holidays off, and MORE!

 

RESPONSIBILITIES

Your primary responsibility in this role is to connect communities to life saving treatment options that Serenity provides. This requires you to engage in delicate conversations through active and reflective listening, empathy, and a positive attitude. You will also be expected to act as a liaison between established patients and their provider with any requests they may need pertaining to their care (Record information into EMR systems, schedule appointments, request medication refills, etc.).

 

QUALIFICATIONS

  • High School Diploma/ GED. 
  • Proven experience in a high-volume customer service industry (Retail, Travel and Hospitality, Restaurant, Food, and beverage, Contact centers, etc.)   
  • Excellent verbal and written communication, basic math skills. 
  • Previous experience working with computer-based information systems. 

Our office is open from 6am-8pm M-F and 7am-7pm on Saturdays, with flexible shift options!

 

Learn More About Us

Apply now at or send in your resume to  careers@serenityhealthcare.com . 

Job Tags

Holiday work, Full time, Flexible hours, Saturday,

Similar Jobs

Sevita

Direct Support Professional Job at Sevita

 ...winter open interview events! When: Tuesday 12/3, 12/10 and 12/17 from 10a-4p Where:...  ...Rd, Suite 603 in Davenport Wage: $17.00/hour THRIVE AS A CAREGIVER AT SEVITA...  ...A FULFILLING CAREER~ Competitive Pay: Pay on Demand , Full benefits package for... 

Gainwell Technologies LLC

Call Center Lead - Healthcare Job at Gainwell Technologies LLC

 ...development. Summary Work efficiently in a high-volume call center while maintaining a professional, polite manner. Assist...  ...5 or more years of customer contact operations experience in healthcare, healthcare technology, DBO, PBM delivery, or Medicaid [MMIS]... 

Hyatt

Housekeeper/Room Attendant (Part-Time) Job at Hyatt

 ...Nestled in the foothills of the Mayacama Mountains, our boutique hotel and spa serve as a haven for travelers seeking rejuvenation and...  ...Duties include upholding Hyatts standards of service through cleaning and refreshing guest rooms on a daily basis. The ideal... 

MacDonald Financial Solutions

Licensed Life Insurance Agent - Remote/Work from Home Job at MacDonald Financial Solutions

 ...to grow as independent life insurance agents. This isnt just another...  ...plans. No cold callingwe work with clients who have requested...  ...Freedom to sell independently and nationwide Skills & Qualifications:...  ...-motivated and can work from home either part-time or full-time... 

Addison Group

Benefits Specialist Job at Addison Group

 ...Employee Relations Point of contact for managers and employees. Assist with and/or elevate issues to Benefits Manager. Corporate Wellness program Lead on a comprehensive wellness program. Primary vendor contact / liaison / problem solver. Work with vendor...