Job Description

Position Title: Collision Center Manager

Location: West Palm Beach

JOIN OUR Schumacher Family

Schumacher Auto Group of the Palm Beaches opened its doors in 1971 starting with Schumacher Buick. It has achieved its growth by building a strong commitment to its customers and the community. We have an obligation to deliver the very best experience to our customers. With a strong focus on customer service, we have grown to be one of the top brands in South Florida. Schumacher carries a wide variety of vehicles, including Lincoln, Volkswagen, Infinity, Volvo, Subaru, Chrysler and Ram to name a few. Through this growth, we’ve never lost track of what made us successful for over 50 years: a strong focus on putting our customers and community first in everything we do.

We are looking for dedicated, motivated, and top talent. Our philosophy is to always promote from within and advance and reward hard-working individuals. We offer the best compensation in the industry here in South Florida, and excellent benefit packages for our employees.

Why Choose Us? Here's just a few to mention…….

• Brand Icon Company in business for over “52 years."
• Comprehensive Health Benefits Program to include - Low rates for high and low deductible medical plans with United Health Care a nationwide carrier; Met Life Dental Insurance; Met Life Vision Insurance
• Free Basic Life Insurance
• Supplemental Insurance (STD/LTD, Life Insurance, Legal Consultative Services, Health Savings Account)
• Employee Assistance Program (Consulting Services, Work/Life Balance Support)
• 401K Savings and Retirement plan with company match
• Paid Time Off to include vacation time, sick time, major holidays, bereavement leave
• Family Fund, a company contribution to support employees with medical hardships
• Degrees at Work Program; earn your Bachelor’s or Master’s degree along with books for FREE at our Delray location
• Discounts to our employees on vehicles, service, and parts
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

If you are looking to make a difference and want to join a family company that appreciates and cares for its employees by rewarding hard work and commitment, Schumacher is the place.

Position Description:

The Collision Center Manager motivates and assists technicians in the proper and timely repair of vehicles.

ESSENTIAL JOB RESPONSIBILITIES

• Supervises body shop technicians, and aids and training as needed.
• Maintains a high level of technician productivity. Develops and utilizes management reports to monitor productivity.
• Keeps Nexsyis updated daily.
• Submits bookings and time reports to the body shop manager daily.
• Initiates procedures to ensure a consistent high level of quality service.
• Writes professional and accurate estimates.
• Submits accurate and well-documented supplements for repairs not listed on the original estimate.
• Ensures that all parts necessary for repairs are ordered in a timely manner, inventoried upon receipt, and charged out on the proper repair order.
• Contacts Estimators and CSRs upon receipt of parts and schedules work in a timely and efficient manner.
• Gives accurate promised times and notifies Estimators and CSRs immediately of any changes or delays.
• Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
• Performs a quality-control check and inspects each vehicle after repairs are completed.
• Meets with the body shop manager daily to keep him/her informed of job status and any deviations that may have occurred.
• Maintains an accurate paint and material inventory.
• Maintains facilities and equipment, ensuring cleanliness and safety.
• Understands, keeps abreast of, and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Other duties as assigned.

WHO ARE WE LOOKING FOR?

• Ability to lead and motivate a team of collision repair technicians, estimators, and administrative staff.
• Proficient computer skills and attention to detail.
• Excellent written and oral communication skills.
• Dedication to providing excellent customer service and ensuring customer satisfaction throughout the repair process.
• Positive attitude.
• Strong work ethic.
• A valid driver's license.
• Fluent in English.

All applicants must pass pre-employment testing to qualify for employment.

Pre-Employment testing includes a successful background check and drug testing.

Schedule:

• 8-hour shift
• Day Shift

Education/Requirements:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• Associate degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Two to four years related experience and/or training; or equivalent combination of education and experience.
• Four to 10 years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
• Ability to read, analyze and interpret general business literature materials. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information to top management, public groups and/or boards of directors.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.

Certification and Training:

• Aluminum Repair, Replacement and Welding
• Maintain I-CAR Platinum
• Detailing
• Electronics for Collision Repair
• Finish Matching
• Glass Replacement
• Plastic Repair
• Steering and Suspension
• Understanding Collision Repair
• Workplace Hazardous Materials
• Manufacturer Training
• Paint Manufacturer Training
• Valid Driver's License

Schumacher Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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