Job Description

CRM Admin

Van Andel Institute

Remote (if candidates want to convert perm, they must relo to Grand Rapids, MI)

6+ Months

$50-55/hour on w2

3-5 Must Haves:

• Must have current Raiser's Edge NXT experience
• Must have current Raiser's Edge 7.96 Database
• Strong experience with Omatic (Cloud based integration software platform)
• Experience with MailChimp

Job Description

Duties:

• Locate, compile, analyze and synthesize financial, biographical, and philanthropic information on key audiences.
• Identify and deliver organizational research needs based on departmental objectives.
• Maintain an active awareness of philanthropy and donor relations goals and objectives and how they relate to the database.
• Create, maintain, and analyze philanthropy dashboard reports.
• Act as point person with the data base and all end-users involving the database, including database performance analysis, corrective action, proactive tuning, training and maintenance.
• Prepares and maintains donor files including but not limited to financial payments and profiles while maintaining a high level of accuracy, confidentiality, and professionalism.
• Responsible to effectively and accurately query the database to capture financial and analytical reports, mailing lists, and other documents needed for philanthropy activities in a timely manner.
• Design, develop and produce materials needed by Philanthropy including correspondence, reports, presentations, forms, manuals, brochures, and mailing documents.
• Update donor database regularly to incorporate new information.
• Troubleshoot problems and concerns on matters related to the maintenance of gift and donor records

Systems:

• 4+ years of current experience with Raiser's Edge (could look at 3 years based on demonstrated experience)
• In depth experience with Blackbaud Raiser's Edge NXT
• In depth experience with Blackbaud Raiser's Edge database 7.96
• In depth Experience with Omatic
• Experience with MailChimp
• Proficient in Microsoft Excel

Skills that would be nice to have for someone taking on the role long term:

• Organize wealth screening on database every 3-5 years using wealth engine or other tools.
• Develop systems for measuring and reporting staff progress in donor cultivation and stewardship.
• Analyze department needs and assist in eliminating redundancy and improve effectiveness of operations.
• Establish policies, document, and maintain operational procedures for database.

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