We need to fill a Customer Service Representative position in our Customer Service Department.
Primary Job Responsibilities:
· Product Knowledge: Provide informed answers to questions regarding products, pricing, and availability.
· Order Support: Assist customers and the Sales Force in processing orders and tracking their progress.
· Effective Communication: Clearly and efficiently respond to shipping inquiries and provide timely updates on order status.
· International Collaboration: Coordinate with our international customer service department to address customer needs and manage necessary documentation.
Job Requirements:
· Problem Solving: Identify and troubleshoot customer issues, providing effective solutions to enhance customer satisfaction.
· Mathematical Skills: Perform basic mathematical calculations, including percentages, to handle discounts, refunds, and pricing adjustments.
· Outstanding Written and Verbal Communication: Demonstrate exceptional written and verbal communication skills to effectively interact with customers and convey information clearly and concisely.
· Organizational Skills: Utilize strong organizational skills to manage time effectively, prioritize tasks, maintain a tidy and efficient workspace, and ensure a strong follow-up on customer inquiries and issues.
· Team orientated with the ability to effectively interact with co-workers, internal departments, and external customers.
· Strong Computer Skills: Proficiency in using computers, including knowledge of Microsoft Office Suite, office software, the ability to quickly learn new technologies.
· A minimum of two years of call center experience (preferred)
· Bilingual in English and Spanish (preferred)
Weyco Group provides a family-friendly atmosphere with a great corporate culture, work from home opportunities, and a comprehensive benefit package which includes: medical, vision, and dental insurance, LTD, HSA, vacation, and 401(k). Candidates should send resume and salary requirements to:
Weyco Group, Inc.
333 W. Estabrook Blvd
Glendale, WI 53212
Attn: Human Resources
E-mail: hr@weycogroup.com
Fax: 414-908-1935
...has been in operation since 1978 and is locally owned, reinvesting in the local economy.... ...Description This is a full-time on-site CDL Driver - Local Semi-Truck position located in... ...Class A with a clean driving record Experience in following DOT Regulations Familiarity...
Position Summary Prepare materials for portfolio construction decisions.Prepare portfolio characteristics and reports for Clients. Provide quantitative modeling and analysis, with the objective of improving investment outcomes for client portfolios. Primary Responsibilities...
...Programmer (RWD)The senior programmer position will be responsible for manipulating large databases and generating reports using SAS to enable analysts to explore real world healthcare data assets. Candidates must have excellent SAS programming skills and the ability...
...Route and detention pay. ~$5,000 sign-on bonus for experienced drivers. ~ Safety and performance bonuses of up to $600 per quarter.... ...resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates...
...Position : Cath Lab Technician Location : Denver Colorado 80218 Pay scale : $ 82 per hour Shift : Days Responsibilities : Assist in the setup and preparation of the cardiac catheterization laboratory. Operate and monitor specialized...