Job Description

Veracity Consulting Group (VCG), a RGP company, i s a global, digital consulting firm headquartered in Richmond, Virginia. What started in 2015 as a small group of consultant trailblazers has quickly transformed into a fast-growing firm innovating Fortune 500s that you see today.

Our team is made up of technologists, strategists, and creative problem solvers who have one goal in common: creating fluid, sustainable solutions that support business growth. We come together as one team to deliver transformative results. While we take our work seriously, we never lose our playful spirit, and we pride ourselves on our fun and energetic culture.

Are you looking for an environment where you can be curious, creative and challenge yourself daily?

We are excited to welcome a seasoned Expert Human Factors Engineer to our innovative team. In this role, you will leverage cutting-edge human factors principles to revolutionize the design and functionality of healthcare systems, making significant impacts on patient safety and system performance. Collaborate with a cross-functional and multi-disciplinary team to enhance healthcare tools, making them more intuitive and effective for both providers and patients. This is a fantastic opportunity for those who thrive on innovation and are passionate about improving healthcare experiences through superior design and technology.

This role requires a seasoned professional with a strong background in human factors, committed to leading by example, executing against program objectives, and fostering a culture of continuous improvement within Agile frameworks.

Responsibilities of Role:

• Develop and implement strategies and designs that integrate state-of-the-art human factors knowledge, focusing on improving user interaction and satisfaction.
• Design mixed methods research approaches to explore the problems space and/or evaluating existing solutions.
• Conduct thorough evaluations to assess product and process effectiveness, proposing redesigns or improvements to minimize negative impacts.
• Engage in live demo calls and user sessions, providing insightful feedback and adaptable solutions based on real-time user interactions.
• Articulate human factors issues and solutions clearly to both technical teams and end users, in formal presentations and informal discussions, ensuring effective dissemination and application of findings.
• Champion the adoption of SAFe’s Lean Agile principles and practices, leading high-performing Agile teams to drive organizational change and operational excellence.

Minimum Qualifications

• Education: Doctorate degree in Human Factors, Ergonomics, Psychology, or related field.
• Experience: At least 12 years of professional experience in human factors engineering, with a strong background in research and product development.
• Clearance: Willingness and ability to achieve required levels of security clearance (e.g., Public Trust or greater).

Skills:

• In-depth knowledge of current research and industry trends in human factors engineering.
• Thorough understanding of all applicable standards, HFE methods, and dissemination options.
• Proven ability to visualize how design changes affect all users and to communicate these impacts effectively.
• Excellent communication skills, capable of clearly articulating complex ideas to various stakeholders.
• Thorough understanding of applicable standards, human factors engineering methods, and dissemination strategies.
• Demonstrated experience with SAFe’s Lean Agile principles and practices.

Preferred Skills:

• Experience in healthcare informatics or telehealth systems.
• Familiarity with enterprise patient records management systems (e.g, Epic, Cerner, etc.)
• Familiarity with regulatory standards and compliance requirements in healthcare, as well as applicable systems for evaluation, (e.g., SEIPS model, healthcare socio-technical systems (STS), ISO 9241, SQuaRE, etc.).
• Proven track record of successful project leadership and stakeholder management.
• Advanced proficiency in data analysis and visualization tools such as PowerBI.

Candidates Must Provide:

• Current Resume
• Portfolio and Samples of Work Products

Location & Travel

• Remote
• 25% travel (within contiguous United States)

Why Work for Veracity?

Our Culture

• Flexible work environment (remote or onsite)
• Family first
• Agile and collaborative
• Fun and energetic
• Group of like-minded folks and creative problem solvers
• Fast paced
• Inclusive and Passionate
• Supportive, approachable, and encouraging leadership and team members
• All roles are client facing

Summary of Benefits*

• Competitive compensation
• Comprehensive medical plans
• 401k Savings Plan with Company Match
• Employee Stock Purchase Plan

*Benefit eligibility may vary based on employment status upon hire

Base Pay Range $63-$80/hour

All compensation is commensurate with employee qualifications, experience, and other factors including geographic location, market, and operational factors.

Equal Opportunity Employer
Veracity Consulting Group is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, or veteran status, and encourage all applicants to apply.

Visit our website at to see the amazing work our teams have done and continue to do!

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