Aramark Healthcare+ is seeking candidates for a Food Service Director position at Phoebe Putney Memorial Hospital, a 400-bed facility located in Albany, GA. Reporting to a Resident District Manager, the Food Service Director plans, administers and directs all unit activities related to food service, including Aramark Healthcare+ and client financial accountability, and compliance with the standards established by Aramark Healthcare+, regulatory agencies and client. Leads food service department and manages all day to day operations. Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees
• Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service, and drive patient and customer satisfaction.
• Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training.
• Recruits, hires, develops and retains front line team.
• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities.
• Provides overall direction and manages performance for all Food Service Managers, Supervisors and front-line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding.
• Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling.
• Develops operational component forecasts and is able to explain variances. Responsible for component’s accounting functions.
• Ensures compliance with all contract obligations.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
• Requires at least 5 years of Food Service Management experience
• Prefers experience in a Food Service Director role
• Bachelor’s degree or equivalent experience
• Healthcare experience highly preferred
• Strong communication skills, financial acumen and Microsoft Office skills are required.
• Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
#FS-300
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