Job Description

At [ Colorado Springs Utilities ], we know that happy employees lead to increased productivity and better results. We’re looking for a highly skilled human resources (HR) professional to assist with employee relations, policies, and practices to help us grow and thrive. The ideal candidate will have experience in HR, including onboarding, exit interviews, administration of benefits and compensation, team restructuring, and conflict resolution. As the face of our company culture, the human resources professional will have excellent communication and interpersonal skills as well as enthusiasm for nurturing employee performance and a pleasant work environment. Objectives of this role

• Maintain, develop, and implement employee processes and procedures, using HR systems for proper documentation
• Provide ongoing maintenance of employee data and change workflows across internal and associated external systems, encompassing candidate management, new-hire onboarding, and organizational change
• Be responsible for data/file management processes related to new-hire and termination processes across all databases for personnel
• Contribute to design, configuration, and communication activities for ongoing and annual benefits enrollment processes, programs, and performance
• Continually make adjustments to processes to improve the management and accessibility of key analytical data

• Coordinate new-hire orientation and logistics, including scheduling, materials, and checklists for all required tasks
• Support staff members who have HR-related issues and concerns, such as compensation, benefits, rewards and recognition, vacation, misconduct, and problem resolution
• Maintain HR records and employee files in accordance with compliance regulations and policies, and provide organizational change information for charts and presentations
• Participate in HR technology groups and forums, and attend vendor webinars on current software capabilities and enhanced functionalities
• Work closely with payroll and other departments, exercising discretion while working with highly confidential information

• Three or more years of experience in HR or employee recruitment
• Exceptional communication and interpersonal skills and an ethical mindset
• Adept at problem-solving and conflict resolution
• Strong problem-solving and conflict-resolution skills
• Familiarity with HR software

• Bachelor’s degree (or equivalent) in human resources or related field
• Experience with PeopleSoft software 
• Strong understanding of national laws related to HR

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