Job Description

IT Infrastructure Management:

Oversee the daily operation and maintenance of the company’s IT infrastructure, including networks, servers, and cloud services

Ensure network stability, security, and performance, with a focus on proactive monitoring and maintenance

Administer firewalls, VPNs, and threat detection systems to safeguard the organization's IT environment

Security & Compliance:

Implement and manage security protocols, including firewall configurations, intrusion detection, and encryption

Ensure the organization’s IT infrastructure is compliant with data protection regulations

Conduct regular security audits and assessments to prevent potential vulnerabilities

Technical Support & Troubleshooting:

Provide hands-on support for network, hardware, and software issues

Diagnose and resolve technical problems related to network performance, security breaches, and software issues

Manage and prioritize IT support requests from employees and departments

Project Management & Optimization:

Manage IT projects, including infrastructure upgrades and the integration of new systems

Optimize the use of technology resources and identify opportunities to improve network efficiency and security

Vendor & Equipment Management:

Coordinate with external vendors for hardware and software procurement, installation, and maintenance

Manage IT assets, including tracking and maintaining inventory of hardware, software, and licensing agreements

Team Collaboration:

Work closely with other departments to ensure technology solutions align with business goals

Communicate complex technical concepts to non-technical staff in a clear and understandable way

Physical Tasks & Maintenance:

Routinely lift up to 50 pounds, climb stepladders, and work around server racks and other IT equipment

Move equipment and furnishings as required for setup and maintenance purposes

Requirements

Experience:

• Minimum of 5-7 years of experience in IT management, network administration, or a related role
• Strong understanding of IT infrastructure, including networks, servers, cloud computing, and cybersecurity
• Experience with security protocols, firewalls, VPNs, and threat detection systems
• Experience with Microsoft and Lark Workspace preferred

Technical Skills:

• Strong troubleshooting, analytical, and problem-solving skills
• Familiarity with network configurations, security setups, and cloud-based solutions
• Ability to manage both routine maintenance tasks and large-scale infrastructure projects

Soft Skills:

• Excellent interpersonal skills and the ability to work well with both technical and non-technical personnel
• A self-motivated, detail-oriented individual who can manage tasks independently and with a team
• Ability to prioritize tasks based on their impact on business operations
• Strong multitasking abilities in a fast-paced work environment
• Bilingual (English and Mandarin)

CorDx believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. CorDx does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.

Benefits

Medical Plan

PTO

401K

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