Personal Banker II Job at Civista Bank, Osgood, IN

ZzNkTGFYeStPK3JCZjloVlU0YVJaOW4wRnc9PQ==
  • Civista Bank
  • Osgood, IN

Job Description

Civista Bank

Description:

Position Purpose:

A Personal Banker II (PB II) is responsible for maintaining and building customer relationships by providing an exceptional customer experience. A PB II is also responsible for opening new accounts, completing loan applications and responding to customer inquiries and requests while identifying opportunities to expand current banking relationships. The PB II demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.

Key Accountabilities, Responsibilities and Expectations:

  • Daily engagement of customers to build relationships. This entails processing transactions, assessing needs, recommending products, referring partners to customers, thus creating an exceptional customer experience.
  • Adhere to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.
  • Develop an expansive knowledge of products and services to fulfill customer needs, driving sales production. Expected task include but are not limited to opening new consumer deposit and lending accounts, opening new business accounts, performing maintenance, meeting cross sell goals and solving problems daily. Competently, with speed and accuracy, execute on customer requests.
  • Understanding all aspects of consumer lending and new accounts in daily and weekly activities; building customer trust and managing relationships through the life of the customer relationship.
  • Dedication to daily personal growth through active learning. Adapting to new procedures and systems to grow the organization and the team.
  • Ensuring operational tasks are followed & completed daily.
  • Maintain cash levels and outages within the parameters of the established guidelines.
  • Constant, consistent communication internally and externally.
  • Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.

Requirements:

Qualifications, Knowledge and Skills:

  • 3-5 years of previous teller experience required.
  • Excellent oral, written and presentation skills
  • Detail oriented with the ability to work under deadlines with frequent interruptions.
  • High School diploma or equivalent required.
  • Above average knowledge of technology and willingness to adapt to new software technologies.
  • Ability to work under deadlines with frequent interruption.

Physical Requirements:

  • Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.
  • Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
  • Work involves lifting and moving objects up to 50 lbs.
  • Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.
  • Work involves some travel to attend meetings, training, and so forth.

Pay Transparency Nondiscrimination Provision:

Equal Opportunity Employer EEOC M/F/D/V

This Position Description is not a complete statement of all duties and responsibilities comprising this position.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

PIcc13df7b1249-30492-35964680

Job Tags

Similar Jobs

Jet Aviation

Cabin Attendant, Teterboro, New Jersey Job at Jet Aviation

 ...Responsibilities for this Position Cabin Attendant, Teterboro, New Jersey Location: Teterboro, NJ, US, 07608 Job Category: Flight Services Career Level: Technicians /...  .... Behind every seamless Jet Aviation experience, is a team of dedicated professionals... 

Hope

Substitute Teacher Job at Hope

 ...Substitute Teacher*$30 per hour *Hope may offer insurance benefits and employee tuition reimbursement for 30 plus hours worked or more! The Substitute Teacher ensures that the events of the school day and staff interactions with students are geared to promote the... 

Gulfstream Strategic Placements

DDC Systems Integration Technician Job at Gulfstream Strategic Placements

 ...standards and best practices. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.... 

Mortgage Career Exchange

Disclosure Desk | Home Builder Mortgage Job at Mortgage Career Exchange

 ...can share their knowledge, provide career guidance and encourage your success. In a cyclical industry this opportunity provides job security with a company that has a long record of sustained success. A company that retains and promotes from within through a robust... 

Germer International - Pharmaceutical Recruiting

Project Manager/ Project Engineer III Job at Germer International - Pharmaceutical Recruiting

 ...Our client is looking for a experienced Project Manager to lead and coordinate basic project management responsilbilties and is looking...  ...and project review boards. Prefer five or more years of engineering experience in Chemical, Mechanical or Industrial fields. Prefer...