Part Time Receptionist/Concierge - Prestige Motorsports Job at EDWARD ANTHONY LUXURY LIFESTYLES, LLC, San Antonio, TX

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  • EDWARD ANTHONY LUXURY LIFESTYLES, LLC
  • San Antonio, TX

Job Description

Summary Statement:

As a Concierge at Prestige Motorsports, you will embody the essence of our club, delivering exceptional service and support to our esteemed members, both in their day-to-day interactions and during special events. This role demands an individual deeply attuned to customer needs, possessing impeccable communication skills, meticulous attention to detail, and a proactive mindset towards service excellence.

Responsibilities:

Front Desk Operations:

  • Greet and welcome members with professionalism and courtesy.
  • Manage incoming phone calls, directing inquiries to the appropriate channels.
  • Maintain cleanliness and organization of common areas to uphold our club's standards.

Customer Service:

  • Deliver exemplary customer service, promptly addressing member inquiries or concerns.
  • Handle member complaints or issues swiftly and with professionalism.

Member Coordination:

  • Facilitate member drop-offs, check-ins, check-outs, and pick-ups seamlessly.
  • Coordinate member requests for services across various club facilities.

Event Support:

  • Assist Event Manager in executing club events, ensuring members have a memorable experience.
  • Provide on-site support during events, including greeting and registration of members and guests, member assistance, and logistical coordination.

Collaboration:

  • Collaborate closely with all club staff to ensure a seamless member experience.

Administrative Support:

  • Assist with various administrative tasks to support the efficient operation of the club.
  • As needed, work in tandem with the event manager on diverse projects and tasks.
  • Administer and provide support to the member portal system.

Qualifications:

  • Experience in event planning is advantageous.
  • Previous experience in customer service or concierge roles is required.
  • Demonstrated proficiency in communication and interpersonal skills.
  • Ability to handle guest inquiries and concerns with tact and professionalism.
  • Proactive approach to problem-solving, anticipating member needs and resolving issues expediently.
  • Ability to work predominantly nights and weekends.
  • Maintain a polished and professional appearance at all times.
  • Proficient in utilizing computer systems for administrative tasks.
  • Ability to multitask effectively and prioritize tasks based on urgency.

Job Type:

Saturday shifts primarily from 8:30 am to 6:00 pm, with flexibility required to work extended hours, nights, and events.

Job Type: Part-time and weekends

Schedule:

  • Day shift, night shift, events
  • Saturday shift
  • Weekends
  • Weekdays as needed

Experience:

  • Customer service: 2 years (required)
  • Concierge: 1 year (desirable)

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 10 – 20 per week

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Weekends only

Work Location: In person

Job Tags

Hourly pay, Full time, Part time, Shift work, Night shift, Weekend work, Saturday, Weekday work,

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